terms and conditions

terms and conditions

What You Get When You Purchase PDF Digital Pattern:
This is a PDF digital download. When you purchase through PayPal you will be emailed the digital pattern and tutorial. Save these to your computer. Please make sure your PayPal email is correct for email delivery of these PDFs.

These downloads will also be available in the “My Account + Downloads” section of this website when you are logged in. This is where the most updated version of your purchases will be. In the future I may revise this pattern and slightly alter it. If you’re sewing in the future, check back for the latest version.

These patterns can be printed on A4 or US Letter paper on your home computer and then assembled for use.

You will also receive a comprehensive tutorial with instructions, photos and tips to guide you in your sewing of this garment. Please view this tutorial on your device or computer to save trees!

What You Get When You Purchase a Printed Paper Pattern:
All of our paper patterns come presented in a pattern envelope, with quality pattern tissue paper and a full colour instruction booklet.

All patterns are sent via New Zealand Post, using Standard Post or International Air. These services are not tracked.

Shipping times estimated between 3-10 business days. Please allow a full 3 weeks for your pattern to arrive.

Due to Covid border closures, allow up to 4 weeks for international deliveries.

All tax and local import duties are the responsibility of the purchaser.

See our shipping and delivery details here.

What’s a PDF?
A digital document viewable in Mac Preview or Adobe Acrobat Reader. You will be able to save, view and print these documents on your home computer or device.

Never used a PDF for a sewing pattern before? It’s easy! The instructions are in the tutorial for assembling the pages, but I think you’ll find it’s fairly straight forward.

Returns and Support
Digital PDF Patterns:
Digital patterns which can be saved to your computer cannot be returned unless at some fault of my own. So, please choose carefully and make sure you are purchasing the correct pattern!

In lieu of returns I offer a lot of online support to those who are sewing! You can contact me on Facebook, Instagram and email, and you can expect a prompt reply! I will endeavour to help you in any way I can.

email: hello@belowthekowhai.nz

Instagram for Below The Kowhai

Facebook Community for Below The Kowhai

If you love this pattern please share the website with your friends and family so they can buy their own copy.

Paper Patterns:
Refunds are not given for change of mind. If you wish to exchange your printed pattern, we will happily do so provided the envelope is unopened and the pattern is in a re-sellable condition.

privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      • To quickly process your transactions.
     • To allow you to log in quickly via multiple methods.
 

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.
 
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
 
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
Data Deletion Request
You can request that your personal information be deleted. Please note that if you request deletion of your personal information:

 

  • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, payments may keep information for tax, legal reporting, and auditing obligations.
  • Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible even after your account is canceled. However, attribution of such information to you will be removed. Some copies of your information (e.g., log records) will remain in our database, but are disassociated from personal identifiers.
  • Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

If you would like to submit a Data Deletion Request, please do so via email to hello@belowthekowhai.nz

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

 

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links
We do not include or offer third-party products or services on our website.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
      • On our Privacy Policy Page
Can change your personal information:
      • By emailing us
      • By logging in to your account
 
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
 
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
      • Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions
      • Process orders and to send information and updates pertaining to orders.
      • Send you additional information related to your product and/or service
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
 
To be in accordance with CANSPAM, we agree to the following:
      • Not use false or misleading subjects or email addresses.
      • Identify the message as an advertisement in some reasonable way.
      • Include the physical address of our business or site headquarters.
      • Monitor third-party email marketing services for compliance, if one is used.
      • Honor opt-out/unsubscribe requests quickly.
      • Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
      • Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
hello@belowthekowhai.nz

Edited on 2017-08-25
Last edited on 2019-11-08
Last edited on 2020-12-04 (Covid border delays for shipping info)